Terms & Conditions

These terms and conditions apply to all purchases made from Fix My Cell and the user of the website fixmycellonline.com. 

Prices, Payment, and Delivery

All orders placed through this web site are subject to confirmation and acceptance by Fix My Cell. The receipt of an email order confirmation is simply a recognition that we have received your requested order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether. For each online order, you must pay: (1) the applicable price for the relevant goods confirmed by Fix My Cell; and (2) the delivery and handling fee specified on the web site at that time. At this stage we can only accept payments using the methods stated in the Payment Method step of the checkout process. We are unable to accept COD charges. Payment must be cleared before the goods are dispatched. Prices on this web site may vary from Fix My Cell stores. Fix My Cell may vary prices in the event of price changes or errors. If Fix My Cell requests payment for increased prices, you may cancel the order by giving notice to Fix My Cell. Fix My Cell or its agent will deliver the products you order to the address you specify in your order, within the agreed time frame. Anyone at the delivery address who receives the goods will be presumed by Fix My Cell to be authorized to receive the shipment.

Images and Product Descriptions 

Fix My Cell attempts to be as accurate as possible and to include accurate images of all of the goods on this web site. However, it is possible that images of the goods may differ from the actual items. We recommend you read the product descriptions carefully before placing an order, and contact us if you have any questions.  

Returns

A $25 restocking fee will be assessed on all returned items. Returns will only be accepted within the first 14 days. Returned item must be original device as unit will be checked for serial number and special markings hidden on the device. All returns must be accompanied by any accessories provided in the listing or a $5 per item fee will be assessed. Returned items must be in the same condition as when they were shipped out. Also, the device must not have any physical damage as described below in the Warranty section. 

Warranty

Warranty is not the same as insurance. Any physical damage would not be covered under the warranty. When sending in a device under warranty please include the accessories that came with it. Warranty is 90 days from receipt. Warranty covers defects in parts and workmanship. Fix My Cell is the sole entity who can determine if an item is covered under the warranty. Devices returned to Fix My Cell with physical damage as described below will be returned and money will not be refunded. If a device is defective the first option will be repair, and if that is not available then a like-for-like exchange will be provided. A like-for-like exchange means a device with the same color, memory capacity, and condition will be provided. In the event a like-for-like exchange device is not available, the amount paid can be put towards another device for exchange. 

Warranty does not cover following physical damages to the item:
a) Dropping the device that results in broken screen and malfunction of the unit
b) Water damage or liquid exposure
c) Exposure to hot and cold temperature
d) Reckless misuse and neglect of the item
e) Installation of third party software
f) Opening the device or altering the hardware in anyway 

Your Account 

Creating an account on the website is optional and is provided as a means to speed purchases, save shopping cart contents, and review past orders. Payment information is never stored with your account. You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Fix My Cell in connection with any use (whether authorised or unauthorised) of your user name or password.

Privacy 

Fix My Cell  is concerned about privacy matters for its customers. To learn more about how we collect and protect customer information, please review our Privacy Policy.

Changes To Terms 

Each order is governed by the terms and conditions current when the order is placed. Fix My Cell may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order. 

Applicable Law 

All purchases, and these terms and conditions, are subject to any applicable federal law, and the laws of the state of Indiana. 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE FIX MY CELL WEBSITE (FIXMYCELLONLINE.COM) IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. FIX MY CELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO (1) THE OPERATION OF THE SITE, (2) THE QUALITY, ACCURACY, COMPLETENESS OR VALIDITY OF ANY MATERIALS ON THE SITE, OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THE SITE, OR (3) WHETHER THE FUNCTIONS CONTAINED ON THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. FIX MY CELL DOES NOT WARRANT THAT THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH FIXMYCELLONLINE.COM OR ELECTRONIC COMMUNICATIONS SENT FROM FIX MY CELL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FIX MY CELL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY FIX MY CELL SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY FIX MY CELL SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.